Privacy Policy

 

INTRODUCTION

We at PHAT Skin take your security and privacy with utmost regard. The following outlines the policies and procedures of PHAT Skin regarding the collection, usage, disclosure, and dissemination of your information. By visiting this Website, you agree to the terms and conditions of this privacy policy (“Privacy Policy”). This Privacy Policy demonstrates our commitment to protecting your privacy and personal information. By using the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.

 

BY CONFIRMING THAT YOU ARE BOUND BY THIS PRIVACY POLICY (BY THE MEANS PROVIDED ON THIS WEBSITE), BY USING THE SERVICES, OR BY OTHERWISE GIVING US YOUR INFORMATION, YOU AGREE TO THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY. YOU CONSENT TO OUR COLLECTION, USE, AND SHARING OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. IF YOU USE THE SERVICES ON BEHALF OF SOMEONE ELSE (SUCH AS YOUR CHILD) OR AN ENTITY, YOU REPRESENT THAT YOU ARE AUTHORIZED BY SUCH INDIVIDUAL OR ENTITY TO ACCEPT THIS PRIVACY POLICY ON THEIR BEHALF.

 

If our privacy policy undergoes any changes, you will be informed. To stay updated, please review this policy periodically.

 

We receive information about you from various sources, including but not limited to: (i) registration for the Site and the Offerings through your user account (your “Account”); (ii) your use of the Offerings; and (iii) third-party websites and services. By using the Offerings, you consent to the collection, transfer, storage, disclosure, and other uses of your information as described in this Privacy Policy.

 

This Privacy Policy covers the treatment of personally identifiable information (“Personal Information”) gathered when you use or access the Offerings. It also covers our treatment of any Personal Information that our business partners share with us or that we share with our business partners.

 

PRIVACY POLICY

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including any third-party websites, services, and applications (“Third Party Services”) you access through the Offerings. We take efforts to select and facilitate access to service providers with high privacy and security standards. However, we cannot take responsibility for third-party service providers. We urge you to carefully review the privacy policies of any Third Party Services you access.

 

YOUR ACCOUNT

When you create an Account, you provide information that could be Personal Information, such as your username, password, and email address. By creating an account and providing Personal Information, you allow others, including us, to identify you, and therefore, you may not be anonymous. We may use your contact information to send you information about our Offerings, but only when we feel such information is important. You may unsubscribe from these messages through your Account settings, although we reserve the right to contact you when necessary, such as for account recovery purposes. Certain website features may require registration and sharing of information like email address, name, phone number, and payment details.

 

COLLECTION OF INFORMATION

We collect information to provide a safe, personalized, and optimized experience. This information helps us improve and update our offerings. You can browse the Website anonymously without revealing your identity. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which are optional. You can choose not to provide certain information by opting out of particular services or features.

While using our website, whether by logging in or simply browsing, we may collect behavioral information to analyze users' demographics, interests, and behavior to better understand and serve our users. This information may include the URL from which you were directed, the URL you leave for, computer browser information, and IP address.

We use “cookies” for data collection to analyze the effectiveness of the website features, webpage flow, and user experience. Cookies also allow users to enter the password less frequently during a session. You may disable cookies, but this may limit certain features on the site. We do not control third-party cookies on some pages of the website.

We may collect different types of information on website usage and buying behavior. We also collect additional information such as billing address, payment instrument details, and tracking information from transactions.

We collect personally identifiable information (email address, name, phone number, payment details, etc.) when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (like placing an order) require registration. We use your contact information to send you offers based on your previous orders and interests.

 

How we benefit from your personal information

 

Marketing Emails

If you provide your email address, we may send you newsletters, surveys, and other email messages containing product and event information, cosmetics tips, or promotions. You can unsubscribe from these emails at any time using the 'Unsubscribe' link or by updating your preferences in the 'Profile' section for registered users.

 

Text and WhatsApp Messages

If you provide your mobile phone number, you may receive text/WhatsApp messages containing product and event information, cosmetics tips, or promotions. We will never send unsolicited text messages. Standard rates from your mobile service provider may apply.

 

Telephone Calls

If you provide your phone number, you may receive calls containing product and event information, cosmetics tips, or promotions.

 

Service Communications

If you provide your contact information, we may send you service-related announcements by email, letters, or other means regarding the website or your customer service requests. All registered users will receive a welcome email to confirm their registration. These communications are necessary to serve you, respond to your concerns, and provide high-level customer service.

 

INFORMATION SECURITY

We take appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of data. Access to your personally identifying information is restricted to employees or third parties who need to know that information to operate, develop, or improve our services.

 

UPDATING YOUR INFORMATION

When you register with our website, we may contact you periodically about updating your information to provide features that may benefit you. You are responsible for maintaining the accuracy of the information you submit. If your personal information changes, you may correct, delete inaccuracies, or amend it by updating your profile information on the Website or contacting us at +919649696966&care@phat.co.in. We will make good faith efforts to make requested changes as soon as reasonably practicable. If you provide untrue, inaccurate, outdated, or incomplete information, we may discontinue services to you at our sole discretion.

SHARING OF INFORMATION

We prioritize protecting your Personal Information and will not sell or rent it to third parties for marketing purposes without your explicit consent. However, we will share your information with third parties in certain situations, such as:

- For providing services, we may share your personal information with third-party vendors who assist us, such as email providers, shipping firms, and marketing services. We generally require third parties to maintain the confidentiality of your personal information and use it only as authorized.

- To comply with legal obligations or as necessary to comply with law, regulation, or governmental authority.

- To determine your credit status, enable debt collection, initiate legal proceedings to protect our rights or property, or for insurance claim processing.

- In the event of a business transition, such as a merger, acquisition, or sale of assets.

 

Collection of information designated as ‘sensitive personal data or information under the Reasonable Security Practices and Procedures and Sensitive Personal Information Rules, 2011 “SPI Rules” requires your express consent. By affirming your assent to this Privacy Policy, you consent to such collection. Our Services may be unavailable to you without such consent.

 

EXCLUSION OF LIABILITY

The Services may enable you to communicate with other Users or post information accessible by others. Such users are not authorized representatives or agents, and their opinions do not necessarily reflect ours. We expressly disclaim any liability for reliance or misuse of such information.

 

Links to Other Sites

Our Website links to other websites that may collect personally identifiable information about you. PHAT Skin is not responsible for the privacy practices or content of those linked websites.

 

Your Consent

By using the Website and providing your information, you consent to the collection and use of the information you disclose in accordance with this Privacy Policy, including sharing your information as per this policy. If we change our privacy policy, we will post the changes on this page to keep you informed.

 

Grievance Officer

In accordance with Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the name and contact details of the Grievance Officer are provided below:

 

PHAT Skin

B-16, Anand Vihar, Railway Colony, Jagatpura, Jaipur, Rajasthan, India, 302017.

Customer Care No.: +919649696966

Email: care@phat.co.in

Time: Monday to Friday (10:00 AM to 6:30 PM)